DO YOU ALREADY HAVE AN ACCOUNT?

APPLY HERE

WHAT DOES IT COST?

25% (excl. VAT) comission fee per sold item

FREQUENTLY ASKED QUESTIONS

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How do you select creators?

We select our creators to ensure the marketplace offers a wide range of high-quality products. Quality for us means that there is a person and a creative process behind each product being sold through CAY.

Moreover, we prioritize applications from creators with a feeling for content and marketing. 

Lastly, we strongly prefer creators whose items are handmade, sustainable, and of high aesthetic quality.

What services do you provide?

Cay Collective helps creators reach potential customers from day one by combining strategic marketing with smart technological solutions. We provide the tools and support needed to grow your audience and turn visibility into real opportunities.

How does your printing integration work?

If you want to sell posters, we offer an integration with a print-on-demand partner that handles printing and ships directly to your customers. To learn more, just reach out to us at hello@caycollective.com

Does it cost to become a member?

We only take 25% excl. TAX of the sale when something is being sold. No starting costs.

What happens when I have joined?

When you join Cay Collective, you become part of an international community of both emerging and established creators within art, lifestyle, and fashion. You also gain the opportunity to reach a wide audience through our curated marketplace, social media channels, and events.

Keep in mind that sales might take some time to pick up – patience is key. Stay consistent, update your shop regularly, and be an active seller. The more effort you put in, the better your results will be over time.

How do you manage the logistics?

When you make a sale, the customer covers the shipping cost, and we’ll send you a prepaid shipping label via message and e-mail. You keep your products stored with you, and once an order comes in, you simply pack and ship it using the label we provide.

How fast do I have to ship sold products?

We recommend that you ship sold products within 1–3 business days after the order is placed. Fast and reliable shipping helps create a positive experience for your customers and increases the chances of repeat sales. If you´re not completing your orders in time multiple times your account can be restricted from our website.

However, if the product is a customized order that requires a longer processing time, you’ll need to clearly communicate that in your product description. It can take no more than 3-4 weeks.

How can I upload products and manage my store?

Once your application is accepted, you’ll receive an account on our Cay Creator site. There, you can upload and edit your work, submit content for our marketing efforts, stay updated with the latest news, manage orders, and much more.

What happens if I want to end the collaboration?

You can end the collaboration at any time. Just let us know, and we’ll make sure your account is deleted within one month.

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